Balanced flexibility
2015 – ‘Balanced flexibility’ is a web publication of TNO. This book presents a vision, a strategy and a methodology to realize balanced flexibility in a company. This guide starts with a vision on the subject: what is the origin of the need for flexibility in organisations, how does labor flexibility develop in the Netherlands, what are the risks and what are opportunities for employees and for employers?
The argument is supported by interviews with a trade union official and an entrepreneur. Ten practical examples show how organisations can deal consciously with flexibility in such a way that the risks are reduced and the chances increased.Â
Short summary
Balanced flexibility is a deliberate choice of employers for forms of flexible work that suit the organisation’s strategy and at the same time taking into account the needs of the employees.
Forms of flexibility
The quadrant below represents the four types of flexibility, which can be distinguished.Â
 |
Quantitative |
Qualitative |
Internal |
Parttime contracts Flexible working hours Overtime |
Broad compatibility Flexible attitude of staff  |
External |
Flexibel contracts |
Outsourcing Insourcing |
Possibilities for balance
The analyzes and the cases show that there are good opportunities to find a balance. Wide deployment of workers and job rotation can partly meet the need for numerical flexibility. An internal flexpool can facilitate an effective response to fluctuations in demand for personnel. If temporary workers and agency staff are offered opportunities to develop and to make a career, the risks are reduced for those workers and for society. Self-employed can create more employment and income security by entering into a partnership.Â
Aanpak
De voorgestelde aanpak bestaat uit de participatieve ontwikkeling van visie en lange termijn strategie en het uitvoeren van een analyse van de eigen flexbehoefte; een gebalanceerde en keuze uit flex opties; goede omgang met flexibele werknemers, communicatie en geduld.Â
Methodology
The proposed methodology consists of  1) the participatory development of a vision and long-term strategy and 2) the analysis of the flexibility requirements in the organization 3) a balanced choice out of the options for flexible forms; 4) good employment conditions and treatment of flexible employees, 5) communication and patience.Â
Cases
The ten cases that are described in the book:Â
1. Heurkens & van Veluw*, metallurgy |
6. DichtBijZorg, Care |
2. BMA Ergonomics, Ergonomic chairs |
7. DIT, Employment agency in Care |
3. Vanderlande, Bagage handling & Post and Parcel Warehousing |
8. Jonge Honden*, temporary services |
4. Elkerliek, Hospital |
9. Carlton Beach Hotel |
5. Full management support*, Consultancy |
10. Bankbook/Addition Knowledge House |
*These cases can be find separately in this knowledge bankÂ
Reference
‘Gebalanceerde flexibiliteit’, (2015) Sarike Verbiest, Wouter van der Torre, Friso Schous, Hardy van de Ven, Dirk Osinga, Simone Koot, Paul Preenen, Katarina Putnik, Anneke Goudswaard. Leiden: TNO Innovation for Life.
The book (in Dutch) can be down loaded by the link: ‘Gebalanceerde Flexibiliteit’.
Properties