The future of knowledge-intensive service work
2011 – This book presents the current state of research in the field of management consulting with special focus on the topics ambiguity, ignorance, error culture, work-life balance and diversity. The book is based upon the symposium “The future of knowledge intensive service work: Theory and practice of managing human and organizational resources’. (June 17 -18, 2010 at the Carl von Ossietzky university Oldenburg, Germany) and the research project “ Innovative Concepts of Personnel and Organizational Development in Consultancies (IPOB).
The thirteen contributions of different authors are grouped in three themes:
- Ambiguity, Ignorance and Error Cultures in Consulting Organisations … Findings from a Research Project.
- Diversity in Consulting Organisations
- Work-life-Balance in Consulting Organisations.
Reference: POB (ed.) (2011) The future of knowledge intensive service work. Theory and practice of managing human and organisational resources. Marburg: Metropolis-Verlag. ISBN: 978-3-89518-822-0
Theme: Sustainable work