The future of knowledge-intensive service work

2011 – This book presents the current state of research in the field of management consulting with special focus on the topics ambiguity, ignorance, error culture, work-life balance and diversity. The book is based upon the symposium “The future of knowledge intensive service work: Theory and practice of managing human and organizational resources’.  (June 17 -18, 2010 at the Carl von Ossietzky university Oldenburg, Germany) and the research project “ Innovative Concepts of Personnel and Organizational Development in Consultancies (IPOB).

The thirteen contributions of different authors are grouped in three themes:

  1. Ambiguity, Ignorance and Error Cultures in Consulting Organisations … Findings from a Research Project.
  2. Diversity in Consulting Organisations
  3. Work-life-Balance in Consulting Organisations.

Reference: POB (ed.) (2011) The future of knowledge intensive service work. Theory and practice of managing human and organisational resources. Marburg: Metropolis-Verlag. ISBN: 978-3-89518-822-0

Theme: Sustainable work


Source: Book