Organisation, technological change and skills use over time

A longitudinal study on linked employee surveys

2021 – The impact of technological change on the content of jobs and accompanying skills is a central topic across disciplines. To date, ample research has directly linked the technological change to shifts in skills use; however, organisational change is rarely considered as an influencing factor. Based on a panel survey, this paper uses a Luhmannian approach to understand the relationship between echnological change and organizational context. This theory is tested quantitatively and shows the importance of considering the working environment’s nature when studying skills changes. The results show small effects by the technological change on changing skills use but larger effects by changes in the working environment. Recommendations for future research and practical implications are discussed.


Steven Dhondt, Karolus O. Kraan, Michiel Bal, (2021). ‘Organisation, technological change and skills use over time: A longitudinal study on linked employee surveys’. New Technol Work Employ 2021;1-20; DOI: 10.111/ntwe.12227

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Cedefop and Eurofound (2023). Fostering skills use for sustained business performance: evidence from the European Company Survey. Luxembourg: Publications Office of the European Union.